At Avosys, customer satisfaction is a priority. However, due to the nature of digital services, we maintain the following refund and cancellation policy:
Service Cancellation
Clients may request cancellation of a service within 24 hours of payment, provided the service work has not started. Once work has begun, cancellation is not possible.
Refund Policy
- Digital Services: No refunds will be provided once the service is initiated or delivered.
- Consultation Services: Refund requests will be evaluated on a case-by-case basis.
- Payment Gateway Fees: Any transaction charges deducted by Razorpay are non-refundable.
Micro ATM & Product-Based Services
Any product-related refunds will follow the manufacturer or service provider’s terms.
Processing Time
Approved refunds will be processed within 7–10 business days via Razorpay.
Contact Us
To request a cancellation or refund, contact us:
Avosys Business Services
Room 14, 8th Floor, Vismaya,
Infopark Phase 1, Kakkanad, Ernakulam – 682042
Phone: +91-9526188999
e-mail: accounts@avosys.in